Privacy Policy
Effective Date: October 31st, 2025
Last Updated: October 31st, 2025
Introduction
Coach In Your Corner ("we," "us," or "our") operates the website coachinyourcorner.fit (the "Site") and provides online fitness coaching services, including workout programs, meal planning, and community support (collectively, the "Services").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Site and Services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.
We reserve the right to make changes to this Privacy Policy at any time. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy. You are encouraged to review this Privacy Policy periodically.
Information We Collect
Personal Information You Provide
When you register for our Services, we collect personal information that you voluntarily provide to us, including:
- Account Information: Name, email address, phone number, password
- Payment Information: Billing address, payment method details (processed securely through our payment processor)
- Health and Fitness Information: Age, weight, height, body measurements, fitness goals, dietary restrictions, allergies, medical conditions or limitations, progress photos
- Profile Information: Biographical details, profile photos, fitness experience level
- Communication Data: Information you provide when contacting customer support, participating in coaching calls, or engaging with our community
Information Collected Automatically
When you access our Site and Services, we automatically collect certain technical information, including:
- Device Information: IP address, browser type and version, operating system, device identifiers
- Usage Information: Pages visited, time spent on pages, links clicked, referring/exit pages
- Location Information: General geographic location based on IP address
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity (see "Cookies" section below)
Progress and Performance Data
As you use our Services, we collect information about your fitness journey, including:
- Workout completion data
- Meal plan adherence
- Progress measurements and photos you upload
- Community posts and interactions
- Coaching call notes and recordings (with your consent)
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Provide access to workout programs, meal plans, and coaching services
- Process your subscription payments and manage your account
- Customize your fitness and nutrition plans based on your goals and restrictions
- Track your progress and provide personalized recommendations
Communication
- Send you welcome emails and onboarding information
- Provide customer support and respond to your inquiries
- Send transactional emails related to your account and subscription
- Deliver educational content, workout reminders, and coaching messages
- Notify you of changes to our Services or policies
Improvement and Analytics
- Analyze usage patterns to improve our Services
- Conduct research and analysis to enhance our programs
- Test new features and functionality
- Monitor and analyze the effectiveness of our coaching methods
Marketing (with your consent)
- Send promotional emails about our Services, special offers, and updates
- Display targeted advertising on third-party platforms
- Share success stories and testimonials (with explicit permission)
Legal and Safety
- Comply with legal obligations and respond to legal requests
- Protect against fraudulent, unauthorized, or illegal activity
- Enforce our Terms of Service and other policies
- Protect the rights, property, and safety of our users and the public
How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We share information with trusted third-party service providers who perform services on our behalf, including:
- Payment Processors: To process subscription payments securely (e.g., Stripe)
- Email Service Providers: To send transactional and marketing emails (e.g., [Your Email Platform])
- Community Platform: To provide access to our private community (e.g., Skool)
- Cloud Storage: To securely store your data and content
- Analytics Services: To understand how users interact with our Services (e.g., Google Analytics)
- Customer Support Tools: To provide efficient customer service
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Court orders, subpoenas, or other legal processes
- Requests from government authorities
- Situations involving potential threats to public safety
- Protection of our legal rights or defense against legal claims
With Your Consent
We may share your information for any other purpose with your explicit consent, such as:
- Featuring your success story or testimonial in our marketing materials
- Sharing your progress photos in community success galleries
- Connecting you with other members for accountability partnerships
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device when you visit our Site. They help us recognize you, remember your preferences, and improve your experience.
Types of Cookies We Use
- Essential Cookies: Required for the Site to function properly (e.g., maintaining your login session)
- Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Track your activity to display relevant advertisements
Your Cookie Choices
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies. However, disabling cookies may limit your ability to use certain features of our Site.
You can opt out of interest-based advertising through:
- Digital Advertising Alliance: [http://optout.aboutads.info](http://optout.aboutads.info)
- Network Advertising Initiative: [http://optout.networkadvertising.org](http://optout.networkadvertising.org)
Data Security
We implement reasonable technical, administrative, and physical security measures designed to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption of sensitive data in transit and at rest
- Secure payment processing through PCI-DSS compliant providers
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Employee training on data privacy and security practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our Services and maintain your account
- Comply with legal, accounting, or reporting obligations
- Resolve disputes and enforce our agreements
- Achieve the purposes outlined in this Privacy Policy
When you cancel your subscription, we will retain certain information for legitimate business purposes, such as fraud prevention and compliance with legal obligations. You may request deletion of your account and associated data by contacting us (see "Your Privacy Rights" section below).
Progress data (photos, measurements, workout history) will be retained for 90 days after account cancellation, after which it will be permanently deleted unless you request earlier deletion.
Your Privacy Rights
All Users
Regardless of location, you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Unsubscribe from marketing emails (via the unsubscribe link in any email)
- Contact us with questions or concerns about your privacy
GDPR Rights (European Economic Area Residents)
If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR):
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restriction: Limit how we process your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing of your data for certain purposes
- Right to Withdraw Consent: Withdraw previously given consent at any time
- Right to Lodge a Complaint: File a complaint with your local data protection authority
Legal Basis for Processing (GDPR):
- Contract Performance: Processing necessary to provide our Services
- Legitimate Interests: Improving our Services, fraud prevention, marketing
- Consent: Where you have explicitly consented (e.g., marketing emails)
- Legal Obligations: Compliance with applicable laws
CCPA Rights (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request disclosure of personal information we collect, use, and share
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the "sale" of personal information (Note: We do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
California "Shine the Light" Law: California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- Email: [email protected]
- Mail: 50 Torbay Rd, Markham, ON, Canada, L3R 1G6
We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.
Authorized Agents: California residents may designate an authorized agent to make requests on their behalf. The agent must provide proof of authorization.
Health Information Privacy
We understand that health and fitness information is sensitive. We are committed to protecting your health-related data, including:
- Medical conditions and limitations you disclose
- Dietary restrictions and allergies
- Body measurements and progress photos
- Weight and fitness performance data
HIPAA Disclaimer: Coach In Your Corner is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Our Services are fitness and wellness coaching, not medical services. If you have specific health concerns, please consult with a qualified healthcare provider.
Medical Disclaimer: Information you provide about your health is used solely to customize your fitness and nutrition programming. It is not medical advice. Always consult your physician before beginning any fitness or nutrition program.
Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.
Third-Party Links
Our Site and Services may contain links to third-party websites, applications, or services (e.g., Skool community, YouTube videos, social media platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country.
If you are located in the EEA or UK, we ensure appropriate safeguards are in place for international transfers, such as Standard Contractual Clauses approved by the European Commission.
Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature. Our Site does not currently respond to DNT signals. However, you can control cookies through your browser settings and opt out of interest-based advertising as described in the "Cookies" section.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email if the changes are material
- Post a notice on our Site
Your continued use of our Services after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Coach In Your Corner
- Email: [email protected]
- Website: https://coachinyourcorner.fit
- Mailing Address: 50 Torbay Rd, Markham, ON, Canada, L3R 1G6
For GDPR-related inquiries (EEA residents), please include "GDPR Request" in your subject line.
For CCPA-related inquiries (California residents), please include "CCPA Request" in your subject line.
Summary of Key Points
- We collect personal information, health/fitness data, and usage information
- We use your information to provide Services, communicate with you, and improve our programs
- We do not sell your personal information to third parties
- We share information with service providers who help us operate our Services
- You have rights to access, correct, delete, or port your data
- You can opt out of marketing emails at any time
- We use cookies and similar technologies to improve your experience
- We implement security measures to protect your information
- Our Services are not intended for children under 18
Thank you for trusting Coach In Your Corner with your fitness journey and your personal information.